Support App2022-08-08T18:01:15+01:00

If our FAQ’s below do not answer your questions, please Contact Us using the form at the end of this page.

What Is GamerGreen®?2021-05-28T09:28:41+01:00

GamerGreen® was founded on the belief that the traditional way of being rewarded for playing arcade games needed taking to the next level with a digital solution that can offer a larger, more exciting selection of prizes for the player .

We are on a mission to disrupt the traditional. We want you to have fun playing games and banking your g’s for really great stuff you’ll love!

How Do I Earn Rewards (Bank G-Tickets)?2024-01-04T20:17:18+00:00

Earning & Redeeming G-Tickets Is Easy:

  • Register your GamerGeen Account, here online or download the app
  • Visit a game room that is powered by GamerGreen
  • Find a Kiosk and load currency on your player card
  • Link your card by scanning the unique identifier code on the back
  • Play games, have fun, and know that G-Tickets are adding up into your GamerGreen account
  • Bank Your G-Tickets, keep coming back and you’ll see your GamerGreen account grow with G-Tickets!
  • Shop for 1000’s of awesome prizes online or through the app using your hard-earned G-Tickets
How long does it take for my prize to arrive to my home?2021-05-05T15:27:36+01:00

Our prizes should arrive in 1-5 days. We are proud to work with Amazon Business to ensure speedy deliver! If it does not arrive, please contact us right away so we can flex our customer service muscles.

Does GamerGreen® own and operate the games?2021-05-05T15:28:01+01:00

Please be advised that GamerGreen® does not itself operate arcade games. The entry fees, rules, prizes and terms and conditions of any such games will be determined by the applicable Third-Party Game Operators. If you have an issue with the game itself such as functionality, refunds, game play, etc., please reach out to the location and/or game operator directly.

What if I want to redeem for a prize right away?2024-01-04T20:16:00+00:00

Most Game Room locations will have a Prize Hub kiosk. Here you can redeem your G-Tickets for prizes. If your player card is linked, simply use your GamerGreen app to redeem for prizes instantly.

NOTE: if your player card is not linked to your GamerGreen app, then you can use your player card. But we urge you to get the app and link your card to start banking for some awesome prizes.

How do I remove all my information from my GamerGreen user account?2021-06-02T09:48:48+01:00

Please login to the GamerGreen UK website here to view your account page and to remove your account from our system. Thank you for playing!

Go to Top